Case studies and use cases

Examples of how AI is being used - or might be used - within unions

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How ABVV-Metaal used AI chatbots to give union delegates instant access to sector-specific information

How ABVV-Metaal used AI chatbots to give union delegates instant access to sector-specific information

ABVV-Metaal believes in the power of human connection. But traditional resources sometimes leave Union delegates – elected representatives still working their regular jobs – struggling to locate specific information quickly whilst trying to support members effectively. So they turned to AI for help.

Case studies and use casesCase studies and use cases
How we developed ACV-CSC’s AI policy - and what it is helping us do using AI

How we developed ACV-CSC’s AI policy - and what it is helping us do using AI

ACV-CSC is leading the way in AI adoption, and one of the few unions to create their own AI policy. Here's the story of how they developed their policy.

Johan Van Baelen
Case studies and use casesCase studies and use cases
How AI is helping Jo make her workshops for union reps more engaging and inclusive

How AI is helping Jo make her workshops for union reps more engaging and inclusive

Find out how Jo, who works at Prospect trade union, is streamlining the development of training materials and workshop content by using AI tools to generate engaging resources, tailor content to various learning styles, and ensure inclusivity

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Louisa used to spend 30 mins writing case plan letters. Now she does it in 3

Louisa used to spend 30 mins writing case plan letters. Now she does it in 3

Find out how a union officer at the Royal College of Nursing used AI in a responsible way to save her time so she can focus on better supporting members

Case studies and use casesCase studies and use cases
How ACV-CVS is using AI to process large numbers of emails from members more effectively

How ACV-CVS is using AI to process large numbers of emails from members more effectively

This Belgian trade union is experimenting with AI to categorise huge numbers of emails from members more effectively

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What might it look like to incorporate generative AI into the work of union staff?

What might it look like to incorporate generative AI into the work of union staff?

At the Unions21 Conference we offered five examples of how union staff might use generative AI, all focused on the UK Employment Rights Bill

Nick Scott