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Case studies and use cases
Examples of how AI is being used - or might be used - within unions
Thinking and viewpoints
Understanding the potential impacts of AI
Image source: Jamillah Knowles & Digit / https://betterimagesofai.org / https://creativecommons.org/licenses/by/4.0/
For a second year, we're running a survey of AI use in union work. Our goal is simple: to help us understand the reality of AI usage among unions.
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Processing requests and creating letters for union delegates to take union leave was a time-consuming manual process at ABVV-Metaal. Until AI helped.
Find out how Jo, who works at Prospect trade union, is streamlining the development of training materials and workshop content by using AI tools to generate engaging resources, tailor content to various learning styles, and ensure inclusivity
Find out how a union officer at the Royal College of Nursing used AI in a responsible way to save her time so she can focus on better supporting members
The UK Public and Commercial Services Union (PCS) worked with partners to develop an AI-powered conversation simulator that allows reps to practice recruitment conversations with realistic virtual colleagues.
Members of this teacher's union found it hard to navigate and find the union's advice for their particular workplace and situation. An AI-driven chatbot, installed on a popular page of the website, helped members quickly get the answers to their questions
THINKING AND VIEWPOINTS
Does your union in detail what members are thinking, doing and saying? Or what all your reps are learning from the conversations they are having with workers?
Oct 22, 2025
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7 min read
What do my attempts to get Google's AI video models to recreate the Unison advert from the 1990s tell us about what skills and capabilities unions might need in the future?
May 28, 2025
8 min read
Beyond the headline statistics of our union survey lies a more nuanced story about technology, values, and the future of union work.
May 6, 2025
9 min read
TRAINING COURSES
Move from tentative experimentation to confident, effective use of AI across your communications role in this 10 week online course targeted at union communications staff.
Discover if and when AI tools can help you streamline grievance handling, undertake employment law research, and strengthen collective bargaining advocacy.
Go beyond the hype around AI, understanding the real opportunities and challenges of AI for union staff, teams and the union movement.
Strategic AI course and consultancy for union leadership and senior managers who need to guide their organisation's AI journey.