Archive

Dive into a collection of past posts and rediscover timeless content.

How PCS created an AI chatbot to support unions reps practice conversations to recruit new members

The UK Public and Commercial Services Union (PCS) worked with partners to develop an AI-powered conversation simulator that allows reps to practice recruitment conversations with realistic virtual colleagues.

Aug 13, 2025

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4 min read

How NASUWT used an AI chatbot to make their knowledge base more accessible to members

Members of this teacher's union found it hard to navigate and find the union's advice for their particular workplace and situation. An AI-driven chatbot, installed on a popular page of the website, helped members quickly get the answers to their questions

Aug 6, 2025

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5 min read

How ABVV-Metaal used AI chatbots to give union delegates instant access to sector-specific information

ABVV-Metaal believes in the power of human connection. But traditional resources sometimes leave Union delegates – elected representatives still working their regular jobs – struggling to locate specific information quickly whilst trying to support members effectively. So they turned to AI for help.

Jul 30, 2025

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4 min read

Course: Applying responsible AI for union communications officers

Discover how AI can improve the quality and impact of your communications and prepare for a future where AI content is everywhere

Jun 22, 2025

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4 min read

Are you pushing your union to engage with AI? (Or do you know someone that is?)

Our AI ambassadors community is expanding and we're looking for new members – people who are leading responsible AI adoption in their union or federation

Jun 10, 2025

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5 min read

Archive

How PCS created an AI chatbot to support unions reps practice conversations to recruit new members

How NASUWT used an AI chatbot to make their knowledge base more accessible to members

How ABVV-Metaal used AI chatbots to give union delegates instant access to sector-specific information

Course: Applying responsible AI for union communications officers

Are you pushing your union to engage with AI? (Or do you know someone that is?)

The Centre for Responsible Union AI is a Unions 21 Project